At Assure UK, we believe that the very best service comes from dedicated specialists committed to excellent client service.

Purpose

Planet

People

We provide personalised pension scheme audit and assurance services that make a difference

Over the last decade, we have helped over 1,000 Trustees and their advisers save time, money and overcome perceived indifference in the market.

We deliver high quality technical audit and assurance services to UK pension funds and through our work we seek to make a difference to our community and wider ecosystem.

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Purpose

Our history

I'm Gareth Burton, CEO of Assure UK. I founded Assure UK in 2012, at a time when being a boutique practice of specialist pension scheme auditors was new for pension scheme Trustees, and setting up a registered auditor could be done fairly easily with a few thousand pounds. Today, increased regulation and complexity has changed the lives of pension scheme Trustees in ways we couldn't have imagined back when I started my audit career in 1995, and there's plenty more to come!

Assure UK has consistently grown. Our turnover in 2022 was reaching £1,000,000, we work with over 15 team members, and providing services to over 200 customers across the UK.

We serve a wide range of customers in the pensions industry ranging from trustees who are responsible for a few members to those responsible for hundreds of millions of pounds. We also provide assurance services to many of the largest independent trustees and pension administrators. We help tens of thousands of small businesses operate their businesses every day, and also provide critical infrastructure to the public and third sectors. We are proud to have built the largest specialist boutique independent auditor in the UK.

As our business has evolved, one thing has stayed rock-solid: our most fundamental long-term objectives of “Happy team members” and “Happy customers”. These objectives reflect my own personal deeply-held values - my belief that people should come first, and money second. I believe the world would be a better place if more organisations operated in this way.

Our focus on people has been the biggest key to our success. We are proud to be to have won awards for our Assure UK Apprenticeship Training Academy.

We are striving towards being part of the B Corp movement, a global movement of people using business as a force for good. Being a B Corp will give me and my fellow Directors a legal responsibility to make a positive difference to society and the environment. It is a responsibility that we relish and that aligns perfectly with our values.

As Assure UK’s sole ordinary shareholder, I can ensure that we always stay true to our people-centric values. I am committed never to sell the company. Even after my death, I am making provisions to ensure that the values of the company stay intact.

I believe Assure UK encapsulates a better way of doing business – one that puts the happiness & well-being of people and the sustainability of the environment first. Money becomes a means to meet these people-centric and environmental goals rather than an end in itself. I hope that our approach is a small step towards a better and more sustainable future for us all.

Gareth Burton

Founder and CEO

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Assure UK's Awards, Credentials and Registrations

Our Clients

We’re a small firm with mighty ambitions to be famous for our client service. Our client service strategy focuses not only on delivering technically excellent audit and assurance services for pension schemes, but also on building strong relationships with our clients and continually improving our systems and processes for their benefit.

Our aim is to be a credible alternative to large firms, famous for delivery of excellent service to clients. Several of our team came from large firms where they felt strongly that client service was often overlooked.

Effective:

Our audit process will ensure you hit the required submission deadlines and will make the exercise as hassle-free as possible, freeing up your time to focus on other matters, and our audit management report adds an extra layer of assurance at no additional cost.

“… I really enjoy working with them… they do really try and help you to see where the gaps are. We wouldn’t have got were we are now without that kind of assistance from them.”

Efficient:

We try to minimise the number of times we ask you for information. If we’ve worked together before, we’ll make sure we look at what we already have and if you’re a new client or we need further input, we’ll group our questions into the minimum number of batches possible, so we don’t take up too much of your time.

Not only do we have an efficient and effective process ourselves, we also advise our clients on ways they can streamline their own internal processes to ensure a smooth audit for all involved.

“… the planning they do and clarity on timescales is probably their strength and why I might choose them over others.”

Enjoyable:

We take a relationship-led approach to working with our clients. Our team are friendly, approachable, and responsive – they won’t leave you hanging on for an answer. And if your regular contact is unavailable, we’ll make sure someone else is covering.

“I find our main contacts ever so helpful, ever so friendly and couldn’t wish for a better relationship.”

We continually check on our service levels through regular online surveys and independent client listening interviews. We appreciate giving feedback to your suppliers takes up your valuable time, and we are committed to ‘closing the loop’ and acting on any suggestions for improvement. We are proud that our ‘NPS’ (Net Promoter Score) is 89 – twice that of the average for a professional services firm!

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★★★★★

Customer

Helpful, adaptable, reliable and easy to work with

★★★★★

Y/E 31 December 2020

Assure UK were very responsive and gave clear explanations to their reasoning throughout the process.

★★★★★

Dinesh Visavadia

It is a great team with highly professional members and plenty of experience. Commendable style of dealing with clients and very courteous

Planet

B Corp

We’re proud to be on track to be a certified B Corp organisation.

You can learn more about B Corp organisations here.

Assure UK started its B Corp accreditation in September 2022 and are working towards submitting our application by the end of 2023. Our application covers our performance in the five key behaviours and governance structures – Workers, Customers, Suppliers, Community, and the Environment – as set out by the B Lab entity.

What is a B Corp?

A B Corp, also known as a Benefit Corporation, is a type of business entity that is legally required to balance its social and environmental objectives with its financial goals. The "B" in B Corp stands for "benefit." B Corps are driven by a mission to create a positive impact on society and the environment, in addition to generating profits.

To become a certified B Corp, a company must meet certain performance and transparency requirements set by B Lab, a non-profit organisation. These requirements evaluate a company's social and environmental performance, accountability, and transparency. B Corps are assessed based on their impact on various stakeholders, including employees, customers, communities, and the environment.

By obtaining B Corp certification, companies commit to meeting high standards of social and environmental responsibility. This certification provides a third-party verification of a company's commitment to its mission, ensuring that it goes beyond maximising shareholder value and actively pursues a positive impact.

B Corps operate across various industries and sectors, and they can be both for-profit and non-profit organisations. They strive to balance purpose and profit, considering the long-term effects of their decisions on multiple stakeholders. B Corps aim to redefine success in business by demonstrating that profitability and positive social and environmental impact are not mutually exclusive.

Alexandra Tandy Photography-9719 (Edited)

People

The well-being of people encompasses all of our stakeholders; our team, customers, suppliers, and communities affected by our business operation. Assure UK is a business that prioritises people’s values, fair and inclusive practices, promotes team member well-being and development, ensures customer satisfaction, and engages with the local community to create shared values

Our purpose is to inspire clients in the pensions industry by helping them obtain the assurance they need in an affordable way and make life easier.
We are always growing and learning to achieve greater results.
Every day is a school day, and we are looking to improve.
We act professionally and respectfully at all times.
We care for our team, customers and everyone we connect with.
We have a fun and positive attitude.
Make every day enjoyable and meaningful.
We are committed to apprenticeships and growing our team from within.

At Assure UK, we believe that the very best service comes from dedicated specialists committed to excellent client service.

Purpose

Planet

People

We provide personalised pension scheme audit and assurance services that make a difference

Purpose

Our history

Assure UK's Awards, Credentials and Registrations

Our Clients

Effective:

Efficient:

Enjoyable:

Planet

B Corp

People

Get In Touch!

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Our Assurance Services

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